You can choose the delivery method when placing your order; by entering your address, the 5 closest parcel lockers and courier service will be displayed. You cannot complete the order before choosing the delivery method.
Available product collection methods
- Collection at the store: Brīvības iela 180, Riga.
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Courier
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Parcel lockers
Free delivery
DYNASTY provides free delivery if:
- you collect the product at our store at Brīvības iela 180, Riga
Paid delivery
The delivery fee within Latvia is 1.5 EUR if the delivery method is a parcel locker and 5 EUR if the delivery method is a courier. Delivery from outside Latvia may vary depending on the delivery country. Current delivery prices will be shown at the time of placing the order.
Delivery time
The delivery term is indicated at the time of order placement.
Please note that this term is indicated from the moment the order has been processed and the product has been packed for shipping. Order processing time may vary for each product, ranging from one business day to up to five weeks. If the product processing time is longer than one week (5 business days), our consultant will contact you.
Deliveries are made only on weekdays from 9:00 AM to 3:00 PM, local time. When placing an order, available delivery times must be considered, and the delivery address must be specified as the address where the order can be accepted within the delivery timeframe.
The delivery address must be specified in detail. Additional information, such as staircase number and apartment number (if delivery is to an apartment building), is necessary to ensure delivery within the scheduled time. If the delivery address is entered incorrectly or incompletely, the specified delivery terms may be extended without prior notice, and you will have to pay for the organization of a new delivery.
A precise phone number must be provided, where the customer can be reached during the specified delivery times. Usually, before delivery, the courier contacts the customer by phone to confirm that the customer is at the specified address and can accept the shipment addressed to them. If the provided phone number is inaccurate or the customer cannot be reached at this number, the specified delivery terms may be extended without prior notice.
At the time of delivery, the courier has the right to ask you to present an identification document (passport, ID card, or driver's license) to verify the recipient's identity and to record the last 5 digits of this document's number.
The Buyer must accept the Goods independently. At the time of order delivery, the Buyer is obliged to check its conformity and quality together with the Courier, and to sign the documents related to the execution of the respective order (waybill, shipment delivery document). If the Buyer finds that the packaging of the delivered Goods is damaged (torn packaging label, damaged packaging, or other external damage), the Buyer must indicate this on the delivery document (Seller's copy) or, if the order is delivered to an Omniva parcel locker, upon detecting such discrepancies, immediately report them by writing to us at webshop@dynasty.lv so that We can contact you. Otherwise, it will be considered that the Goods have been delivered properly and without damage.